Frequently Asked Questions

Frequently Asked Questions

What service does SellaGadget.com offer?
SellaGadget.com’s main focus is to find an easy solution for consumers around the world to sell their unwanted laptops and devices. We aim to offer the highest payouts available, maintaining the convenience to get instant online quotes, and free shipping.

What does SellaGadget.com purchase?
Please visit our home page to find out which electronic devices we are currently purchasing. If you do not see your device on the home page, please contact us at Contact Us.

I have sensitive data on my laptop or device. Should I delete it?
Yes, you should erase any sensitive data on the drive before sending it to us for added protection. However an Operating System will be needed in order to fully test the device. In the event that this is not possible to erase this data, once we receive and test your device we will fully erase any of the information on it.

What happens to my laptop or device once it has been delivered?
Once your laptop or device is received it will undergo a quick but thorough assessment. We will remove any information stored on the device that hasn’t been previously wiped; examine the device’s condition, functionality, and model. Once the brief inspection is done you would be notified via email with any findings or results. Payment would then be issued same or next business day via your preferred method.

How do I get my instant online quote?
We’ve made that easy! Simply enter the make and model of your laptop or device into our websites search engine and select any defects that apply.

I cannot locate my laptop or device model on your site.
We do our best to keep our database as up to date as possible. If you are having difficulties locating your specific model in our database or it is not listed please Contact Us

What if I have more defects that are not selectable, can my online offer change?
Once your laptop or device is received it will undergo a quick but thorough inspection process. If additional defects are found or should your offer change for any reason, you will receive an email on the day of inspection with the new value and an explanation of any changes to your offer. You will be given the option to accept or decline the new offer. If you have selected "Accept the price" at the time of checkout, the revised offer will automatically be accepted on your behalf and payment will be sent within 24 hours.

What shipping provider do you use?
SellaGadget.com provides free mailing labels through UPS and USPS. Simply decide while submitting your online order and drop the package off at whichever provider is more convenient for you.

How do I get my laptop or device mailed to you?
SellaGadget.com provides you with a pre-paid shipping label to send us your device when you complete our online form. Simply package your device, apply the free label to the package, and drop it off at the shipping provider you selected either UPS or USPS as desired. It's that easy!

Who pays for shipping?
When you are shipping your device to SellaGadget.com we will always pay for the postage! No hassles, just apply your free label to your package and drop off the device.

How do I receive payment for my device?
After we have completed inspecting your device, we will either mail a check to your address or send you an instant payment via PayPal, Chase Quick Pay, or Amazon.com Gift Card. For quickest payments we recommend PayPal.com!

How long does it take to get paid?
SellaGadget.com is able to pay its customers very quickly, because of the efficiency of our methods! By using your own packaging and a pre-paid label, you will be able to ship your device to us in most cases on the same day. With our efficient shipping, inspection, and payment process we can guarantee payment faster than most of our competitors!

What is the PayPal option? Will this work for me?
For a detailed explanation of how PayPal works please click here. PayPal.com gives us the ability to instantly deposit the funds for your device into your PayPal account. Please note to use this service you will need to have an established account with PayPal or create a new one before we issue payment.

My question is not listed here in your FAQ. How do I get help?
Please contact us through our Contact SellaGadget.com We are here to assist you.